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BIIAB/Maybo Physical Intervention Programme
Whether you are an experienced Door Supervisor/Security Guard with extensive physical skills or new to the industry, this FIRST EVER Physical Intervention Programme, accredited by;
British Institute of Innkeepers, City and Guilds and Maybo.
Will allow every Door Supervisor/Security Guard in the United Kingdom to work as one team!!
Not to mention the fact that the above associations will help represent you in court if you have used the technique’s incorporated in the syllabus.
Conflict costs
Work place violence is an issue in all businesses and services where staff may face emotionally charged situations. The Health and Safety Executive's British Crime Survey 2004/5 shows 4.9% of managers, 2.9% of transport operators, 2.7% of leisure and other personal service workers face violence at work. Over 40% of these reported incidents are physical.
Training from specialists
We provide a range of conflict management and physical intervention training programmes. These are Maybo programmes, the UK's leading brand in workplace conflict. You can benefit from the reassurance provided by this credible, accredited training model in such a high risk subject. We can guide you through the possible solutions that might suit your organisation.
Course Content
Physical intervention skills may be needed in some workplaces to manage challenging behaviour safely. Maybo's physical intervention skills are based on natural movements that do not rely on strength or aggression. These non-violent skills have been legally and medically reviewed and have earned considerable credibility across different sectors.
This module based training varies from disengagement tactics to more advanced rescue techniques, escorting methods through to holding skills. Throughout the course we will examine:
- The requirement to use non-physical skills as far as possible
- The law in relation to 'reasonable force' and 'self defence'
- The value of assessing a situation before intervening
- Using physical intervention as a last resort
- Possible medical implications
- The potential legal implications of the techniques
- Disengagement techniques
- Escorting and guiding skills
- Holding skills
 Conflict Management Courses |
 Holding Courses |
 Disengagement Courses |
Supporting delegates
Recognised development
All programmes are accredited. Each end user will be issued a Maybo certificate with either City & Guilds, British Institute of Innkeeping Awarding Body (BIIAB), or other sector specific awarding body accreditation.
Workbooks
All staff will receive individual training records and high quality workbooks. Where more than one programme is undertaken special document wallets are provided to store the materials in.
Organisational support and blended learning
We will update and maintain records of all training carried out for your organisation through a bespoke on-line training management system. This will also enable us to provide feedback reports to your organisation.
Through our special relationship with Maybo we can provide an extensive range of additional consultancy and learning support. In particular this can include access to on-line services which include pre-learning modules, staff surveys and workplace evaluations.
Rigour and protection
The training offers the underpinning rigour that is behind Maybo programmes. This includes comprehensive medical and legal reviews on the physical interventions. As a licensed organisation we commit to and undertake extensive quality assurance measures, including:
- Organisational and tutor standards, including relevant qualifications, experience, insurance and operational policies
- Training delivery development and annual refresher training with assessments
- Evidencing continuing professional development and working to extensive licence conditions.
Duration: 8 hours
Instructor Qualifications
City & Guilds 7302
City & Guilds Level 3 Certificates for Deliverers of Conflict Management Training (1886)
BII Level 2 Trainer Induction Programme in Conflict Management to Deliver National Certificate of Door Supervisors - Licensed Premises
Maybo Physical Intervention/Conflict Management Train the Trainer Programme
Hazard & Risk Assessment certified by The Professional Training Centre
First Aid certified by St Johns Ambulance
SAFERwork – Security:
Disengagement Physical Interventions for adults
Holding Physical Interventions for adults
Accreditation & Certification
Apply Here